In a bold step towards redefining excellence in Guest relations and Concierge services, D&D Concierge Consulting proudly announces the launch of its certified training facilitator team, bringing over 53 years of combined industry experience to the forefront of professional development in the service sector.
Founded by industry veterans Deon Prinsloo and Kagisho Ditira, D&D Concierge Consulting is driven by the ethos: Inspire, Share and Shine. This dynamic duo has joined forces to share their extensive knowledge and practical insights gained through decades of working in the guest relations arena, helping professionals and businesses elevate their service standards to new heights and are proud to announce the launch of a new exclusive hospitality training course designed to elevate the standards of guest experience from start to finish. This all-encompassing program focuses on the complete guest journey – from pre-arrival to arrival, right through to check out ensuring participants gain a deep understanding of exceptional service delivery at every touchpoint.
Visit www.ddconsultancy.co.za to explore our offerings and get in touch.